• I can’t register my return — what should I do?

  All returns must go through our online portal, but we can help if you're experiencing technical issues that prevent you from registering your return. Common registration issues Website errors or loading problems Form submission failures Login or account access problems Browser compatibility issues How to get help with return registration Step 1: Gather error details Take a screenshot of any error messages you're seeing Note the specific step where the problem occurs TrFew readers

• How do I return my order?

  You can return your order by following our simple online return process. We'll process your return within 5 business days of receiving it at our warehouse. How to start your return Step 1: Register your return online Visit our returns portal Log in and select the order you want to return Follow the prompts to register your return request Step 2: Prepare your package Print the packing slip provided after registering your return Pack tFew readers

• The refund I received is incorrect — what should I do?

  If you received an incorrect refund amount, we can help verify and correct this. Refunds may be adjusted based on discounts applied to your original order or if you returned only some items from a multi-item purchase. Common reasons for refund adjustments Promotional discounts: Buy 2 Get 2 Free offers or percentage discounts affect the refund calculation Partial returns: Returning only some items from a multi-item order Bundle pricing: Items purchased as part of a bundle mFew readers

• Do you cover return shipping from the USA, EU or outside the UK?

  No, return shipping costs are the buyer's responsibility for all international returns from the USA, EU, or any location outside the UK. International return shipping policy Customers are responsible for all return shipping costs from international locations This applies to returns from the USA, European Union, and any country outside the UK Return shipping fees vary by location and shipping method chosen Alternative to international returns Instead of shipping items back interFew readers

• Do I need to pay for return shipping?

  Yes, customers are responsible for return shipping costs unless the item is faulty or we sent you the incorrect product. When you pay for return shipping Standard returns for change of mind etc Returns for sizing issues Returns within our standard return policy When we cover return shipping Item arrived damaged during shipping We sent you the wrong product Item has manufacturing defects or quality issues How to determine who pays for shipping Step 1: Assess your reFew readers

• What happens if I miss the 60-day return window?

  Unfortunately, returns are not accepted after 60 days from delivery. However, you may still have options if your product has a manufacturing defect. Return window policy Returns must be initiated within 60 days of delivery After 60 days, standard returns for change of mind are no longer accepted This policy ensures efficient processing and inventory management Alternative option: 12-month warranty If your product has a manufacturing defect, you may still qualify for a replacemeFew readers

• Can I return or exchange personalised cases?

  Yes — our personalised cases are covered by the same 60-day returns policy as all our other cases. You can return your personalised case for any reason within 60 days of purchase. How returns work Standard return process: Return your personalised case within 60 days for any reason Case must be unused and in original condition Standard return shipping costs apply Alternative for international customers: If you're located internationally and prefer to avoid return shipping cFew readers

• Can I exchange my case for a different model or design?

  Yes, you can exchange your case for a different model within 60 days of delivery. The exchange process depends on what type of change you need. All returns are handled via our return portal which is here - https://www.blancspace.com/pages/returns What exchanges are allowed Same design, different phone model: Direct exchange Different design: Return for refund/store credit, then place new order How to request an exchange Step 1:Few readers

• Can I return sale items?

  Yes, you can return sale items unless explicitly stated otherwise during the promotion. Most sale products follow our standard return policy with specific exceptions. What sale items can be returned Most sale products can be returned following standard return terms Items purchased during regular promotional sales Discounted products without "final sale" designation What sale items cannot be returned Mystery Bundle cases are excluded and cannot be returned. Mystery Bundles offFew readers

• Have you received my return?

  We process returns within 5 business days of them arriving at our warehouse. We can check the status of your return to provide you with an update. Return processing timeline Returns are processed within 5 business days of arriving at our warehouse Processing includes inspection, approval, and initiating refunds or exchanges You'll receive confirmation once processing is complete How to check your return status Step 1: Check our returns portal Log into your account and visFew readers

• What is your return policy?

  What is your return policy? Our return policy allows you to return products within 60 days from the delivery date. Items must be unused and in their original packaging to qualify for a return. Return window and requirements Returns must be initiated within 60 days of delivery Products must be unused and in original packaging You are responsible for return shipping costs unless the product is faulty Sale items policy Sale items are returnable following the same 60-day policFew readers