My payment was declined — what should I do?

Payment declines can occur due to insufficient funds, incorrect billing details, or bank security checks that flag the transaction as suspicious.

What to try next

• Use a different payment method – Try another credit card or switch to PayPal for processing
• Verify your billing information – Ensure all details match your bank records exactly
• Contact your bank – Ask them to lift any security holds on your account that might be blocking the transaction

Don't worry about pending charges

If your payment failed, any "pending" charges showing on your account will disappear automatically within a few hours – no funds have actually been taken.

Check for partial attempts

Sometimes payment attempts are logged in our system even when they fail. We can check for any partial checkout attempts that might help identify the specific issue.

Next steps

Try your payment again with the suggested changes above. Most declined payments process successfully on the second attempt once the underlying issue is resolved.

Updated on: 12/02/2026