Do you offer free shipping?
Yes, we offer free shipping when your order meets certain thresholds, which vary by region.
Free shipping thresholds by region
UK
- Free standard shipping on orders above £30
- Express shipping options remain paid regardless of order value
EU
- Free shipping on orders above €36 threshold
- Express shipping options remain paid regardless of order value
US
- Free shipping on orders above $40 threshold
- Express shipping options remain paid regardless of order value
If you expected free shipping but don't see it
Check these common issues:
- Verify your order total meets the minimum threshold for your region
- Confirm you haven't selected an express shipping option during checkout
- Standard shipping must be selected to qualify for free shipping
What happens next
Once your order meets the threshold and you've selected standard shipping, free shipping automatically applies at checkout. You'll see the shipping cost removed from your total before completing your purchase.
Updated on: 12/02/2026
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