Can I return sale items?

Yes, you can return sale items unless explicitly stated otherwise during the promotion. Most sale products follow our standard return policy with specific exceptions.

What sale items can be returned

• Most sale products can be returned following standard return terms
• Items purchased during regular promotional sales
• Discounted products without "final sale" designation

What sale items cannot be returned

• Mystery Bundle cases are excluded and cannot be returned. Mystery Bundles offer a selection of three randomly chosen phone case designs at a heavily discounted price, including cases that are returned, recycled, or from canceled orders. Since these bundles are pre-packed and deeply discounted, exchanges, individual swaps, or specific design requests cannot be accommodated.
• Items marked as "final sale" during specific campaigns
• Products with explicit no-return terms stated during the promotion

How to check if your sale item is returnable

Step 1: Review your purchase confirmation

• Check your order confirmation email for any return restrictions
• Look for "final sale" or "no returns" language

Step 2: Review the original promotion terms

• Visit the original sale page if still available
• Check for specific return policy mentions during that campaign

What happens next

If your sale item is eligible for return, follow our standard return process through the returns portal. If you're unsure about your specific item's return eligibility, the campaign terms from your purchase date will determine whether returns are allowed.

If you are dissatisfied with any design from the Mystery Bundle, you may purchase a specific design separately.

Updated on: 12/02/2026